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The hiring of a new employee, especially one with clinical responsibilities, is an important decision for a dental office. In addition to reviewing an applicant’s employment history and educational background, sometimes employer dentists want to review the candidate's clinical skills and observe how he or she will interact with other ... [continue reading]

While the Health Insurance Portability and Accountability Act has been in effect for over a decade, the evolving nature of the law seems to have created as many questions about it now as when it first took effect. The lynchpin tying dentists as health care practitioners into HIPAA is dental insurance. Only dentists or other health care providers ... [continue reading]

In the Feb. 17, 2014 edition of “The Wall Street Journal,” reporter Laura Landro broke the startling news of a modern medical breakthrough. “An increasing number of practices are scrapping the traditional one-on-one doctor-patient relationship.  Instead, patients are receiving care from a group of health professionals who ... [continue reading]

I met a few friends for a drink at our favorite local pub last Friday, and our conversation turned to a recap of the day.  I worked from 7 a.m. until noon, grabbed a quick lunch, and then attended my study club meeting from 2-5 p.m.  Once a month, that is a very normal Friday for me.  My friends, on the other hand, found it bizarre ... [continue reading]

A recent first-of-its-kind analysis by the American Dental Association's Health Policy Resource Center identified that we have arrived at a critical moment for dentistry – a time for the profession to define its destiny. What is changing and how can we best adapt? These are foremost in our minds at the ADA’s new Practice ... [continue reading]

It sounded simple enough.  It would be a good thing for more children to have dental insurance coverage and receive comprehensive care in a dental home by a pediatric or general dentist.  A child in the Washington, D.C., suburbs died of a tooth infection in 2007 in part due to few dentists wishing to participate in a flawed Medicaid ... [continue reading]

Every dental office must have infection control procedures in place to prevent the spread of infectious diseases. These procedures include, but are not limited to, the use of personal protective equipment, surface disinfection and instrument sterilization. OSHA Review Inc.’s Spore Check System makes it easier than ever to test office ... [continue reading]

Harassment claims by employees have become common in professional settings. Because of this, most employer dentists understand the importance of being vigilant in refusing to engage in, or to tolerate, harassment in the dental office by any supervisor or employee. But what if the alleged harassment is perpetrated by someone other than an employee? ... [continue reading]

A recent re-credentialing letter that was mailed to Ohio dentists has sparked a flurry of calls to the Ohio Dental Association.  It is unclear who actually sent the letter, though it was printed with numerous corporate logos on it, including a major preferred provider organization (PPO), credentialing organization and credentialing data ... [continue reading]

A goal of marketing experts is the establishment of brand identity. It remains one of the lofty targets that they hardly dare discuss openly. When people care enough about the product that they identify with the brand as a part of their personality, the marketers have more than a customer. They have a disciple. Take Harley Davidson motorcycles, ... [continue reading]