Dental Insurance Assistance

We understand the challenges that come with navigating third-party payers and insurance relationships.  As a benefit of your ODA membership, the ODA and ADA feature several resources to help our member-dentists communicate with third-party payers.

Staff at the ODA are happy to answer questions about third-party payer issues. Call the ODA at (800) 282-1526 or email Dental Insurance Assistance is an exclusive ODA member benefit.

Assistance with Issues

Members can submit insurance issues to the ODA’s Dental Insurance Working Group, which will then work to help resolve the issues. ODA staff is also available to answer questions about dental insurance and third-party payer information as a benefit of your membership. To utilize this service, call the ODA at (800) 282-1526 or email

Dental Insurance Corner

The “Dental Insurance Corner” is published monthly in the “ODA Today” to answer frequent questions and help members with common third-party payer issues. The ADA also features numerous resources including webinars, publications, guides, and more.

Dental Insurance Corner

Within the last two years, DentaQuest has garnered a lot of attention from Ohio dentists as it began administering the dental component of CareSource’s Medicaid HMO product and through its acquisition of the private insurance company Dental Care Plus Group (DCPG). Representatives of the Ohio Dental Association, through the ODA Medicaid … [continue reading]
When it comes to managed care contracting issues, one of the more common calls the Ohio Dental Association receives involve leased dental networks. Callers’ questions typically are something like: How can I be bound to a plan’s fee limits when I never signed a contract with that plan? Can I stay in the network but opt out of one or two … [continue reading]
The Ohio Dental Association Council on Dental Care Programs and Dental Practice continues to monitor and address third-party payer issues on the ODA membership’s behalf. One issue of particular note that the council has been monitoring involves silent discount arrangements that are commonly known as “silent PPOs,” “ghost PPOs” or … [continue reading]

Interested in learning more?

Browse all of our Insurance Corner articles and get answers to our most commonly asked questions.