Dental Insurance Assistance

We understand the challenges that come with navigating third-party payers and insurance relationships.  As a benefit of your ODA membership, the ODA and ADA feature several resources to help our member-dentists communicate with third-party payers.

Staff at the ODA are happy to answer questions about third-party payer issues. Call the ODA at (800) 282-1526 or email Dental Insurance Assistance is an exclusive ODA member benefit.

Assistance with Issues

Members can submit insurance issues to the ODA’s Dental Insurance Working Group, which will then work to help resolve the issues. ODA staff is also available to answer questions about dental insurance and third-party payer information as a benefit of your membership. To utilize this service, call the ODA at (800) 282-1526 or email

Dental Insurance Corner

The “Dental Insurance Corner” is published monthly in the “ODA Today” to answer frequent questions and help members with common third-party payer issues. The ADA also features numerous resources including webinars, publications, guides, and more.

Dental Insurance Corner

The Ohio Dental Association Council on Dental Care Programs and Dental Practice continues to monitor and address third-party payer issues on the ODA membership’s behalf. One issue of particular note that the council has been monitoring involves silent discount arrangements that are commonly known as “silent PPOs,” “ghost PPOs” or … [continue reading]
Effective May 1, 2020, CareSource transitioned the administration of the dental component of its Medicaid HMO product to DentaQuest. A number of issues have emerged as a result of this transition. Representatives of DentaQuest and the Ohio Dental Association, through the ODA Medicaid Working Group, have been working together to identify and then … [continue reading]
Like with almost everything else, 2020 was a challenging year for dentists and dental offices when it came to dental insurance and third-party payment issues. While nothing seemed to come easy, the volunteer member dentists who served on the ODA Dental Insurance Working Group and the ODA as a whole took an active role in assisting the membership … [continue reading]

Interested in learning more?

Browse all of our Insurance Corner articles and get answers to our most commonly asked questions.