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The other day in our pediatric dental office, I looked at our hygiene supply drawer and realized we have seven different flavors of prophy paste available to our patients. The menu reads as such: raspberry, cherry, cinnamon, cookie dough, orange, unflavored and the venerable mint. For a moment, I shook my head at the seemingly overindulgent ... [continue reading]

Editor’s Note: This article is the second in a series about marketing. To see the first article, click here. Too many businesses think that "if you advertise, they will come." But "they" will not necessarily respond if you haven’t established a reason for "them" to take action. And that action begins with branding. Actually, your ... [continue reading]

The ODA Foundation achieved a significant milestone in 2013 – the highest amount given for grants and scholarship in a single year, $101,230 – bringing the amount awarded for dentistry in Ohio since 1995 to more than $743,000. Hundreds of Ohio dental school students have received scholarship assistance through the years – and ... [continue reading]

The Dental OPTIONS program recently adjusted its patient eligibility requirements in response to Medicaid expansion in Ohio to better serve patients in need. With the implementation of the Affordable Care Act’s Medicaid expansion, more adults are now eligible for Medicaid, and therefore are no longer eligible to participate in Dental ... [continue reading]

Ohio's dentists have an unparalleled record of public service and volunteer work through the Dental OPTIONS program, Give Kids a Smile and other activities. A recent survey showed that the state's dentists donate over $40 million in care and services each year. Ohio law has long provided protection from liability to dentists and other health care ... [continue reading]

Can an insurance company withhold payment for one patient because it made an overpayment for a different patient? Or, can an insurer withhold payment for one dentist's patient because it made an overpayment to a different dentist? And, if they can do these things, how far back can they go, six months, nine months, a year, longer? “The Ohio ... [continue reading]

I was in the office of my primary care physician for a routine visit recently. He entered the treatment room with his iPad, muttering under his breath and alternately cursing as he fought with entering the information he needed to record. As we talked, he finally put down the computer tablet and vented his anger at the new electronic medical ... [continue reading]

When I was young, I remember my mother scolding me when I was caught wearing make-up to school in fifth grade. She would often say “Don’t be in such a rush to grow up … everything in good time.” Today I understand that this common message really has a broad application to leading a healthy, happy life. At the age of 43, ... [continue reading]

As a business owner, you are required to have expertise in many areas. Of course it begins with your own profession where you’ve had years of training and experience. But are you also an expert in accounting, financial planning, negotiating leases, HR and other day-to-day duties that impact your productivity and ability to run a successful ... [continue reading]

The Ohio Dental Association Services Corporation, Inc. (ODASC) endorses ClaimX, an electronic insurance claim management system that interfaces with dental practice management systems. The program sends dental insurance claims electronically for 25 cents each. Many dentists pay 45 to 55 cents for the same service elsewhere. In addition, ClaimX ... [continue reading]