News & Events
Making changes to a prior authorization that is pending a review
You can only change information in a PA that is in a “pending review" status. To determine if the PA is in pending status, select the specific PA and open it. If there are no external texts from a reviewer you may amend this PA (this means the reviewer has not opened or began working the PA).
If there are comments from a reviewer asking for such things as additional documentation you will not be…