Course to provide tips and tricks for Dentrix users

The 2015 Ohio Dental Association Annual Session will feature a course designed for Dentrix users aimed at providing tips and tricks to help offices increase productivity and profitability.

“We’ve found most practices don’t use a large percentage of the software that’s available to them,” said Cindy Sipe, certified Dentrix profitability coach and eServices coach, who will be presenting the Dentrix Insight Seminar on Sept. 17 from 1 to 5 p.m. and Sept. 18 from 9 a.m. to 1 p.m.

Sipe said she often hears from course attendees that they learned about features of Dentrix that they had no idea were there. She said the course can help dental offices understand what they don’t know about the software and how to use some of the features they may not be aware of.

The course will cover aspects of Dentrix including finding patients overdue for recall and treatment, reducing no shows to keep chairs full, improving and streamlining the patient billing process, simplifying and automating insurance billing and claim tracking, collecting and managing accurate patient information, improving and simplifying schedule management, tracking practice profitability, streamlining patient payments, finding and tracking patients with outstanding balances, preventing collection problems and automatic insurance eligibility checks.

“The course is designed to teach some of most important features to boost productivity,” she said. She added that the tips are aimed at helping make attendees’ jobs less stressful. 

Additionally, Sipe will talk about the newest version of the software, G6, that is currently being released. She’ll touch on some of the new features and why an office might want to upgrade.

Sipe said an advantage to taking this class at Annual Session is attendees can often learn about how other offices are using the software through comments and questions throughout the course.

Attendees will be able to use the features they learned about as soon as they’re back in the office.

“We really designed it for everyone in the dental team to come, everyone will get valuable tips,” Sipe said.

She said many people will attend the course and learn the information they need, but other attendees may find they would like more details on how to use the software. Those people can look into a profitability coaching program offered by Henry Schein after the class.

For more information about this course and the ODA Annual Session, plus to register, visit Annual Session – Excellence in Collaboration – is Sept. 17-20 at the Greater Columbus Convention Center and will feature a variety of CE, an Exhibit Hall and special events.

*Cindy Sipe replaces previously announced presenter Jason McNight.


Dentrix Insight Seminar

Speaker: Cindy Sipe*, certified Dentrix profitability coach and eServices coach

Time: 1-5 p.m. Thursday, Sept. 17 (Course Code T23); and 9 a.m. to 1 p.m. Friday, Sept. 18 (Course Code F40)

CE Hours: 4, OSDB Category C

Fee: $25

Recommended Audience: Dentists, hygienists, assistants, office managers, front desk staff

Learning Objectives: Increase production through recall and case acceptance, improve billing processes and collection processes, discover the top features you’re not using