ODA Leadership Institute

Dr. Nacho's CE Story Time: Patient Communication + Transitions  
(1 CE Credit)

Course Information

CE Hours1
FormatDirectly interactive presentation
SubjectNon-clinical dental practice related continuing education

During this presentation, Paul “Dr. Nacho” Goodman will share the importance of connecting with patients as people first as well as choosing the words you use carefully. Like bonding, communication systems can be created for you to use with your patients, team and even yourself! “Everything that matters needs a system and everything matters” is one of Dr. Nacho’s favorite sayings. Additionally, this presentation will address the challenges and how to overcome them in the world of practice transitions in finding a job, hiring an associate as well as buying and selling a practice.

Learning Objectives

  • Develop repeatable word systems to streamline the challenging nature of patient communication.
  • Examine the current state of the dental transitions field.
  • Review simple strategies to improve practice revenue… the power of video
  • Learn 5 minute practice systems that eliminate confusion and enhance patient service


Dr. Paul Goodman
Dr. Paul Goodman

Have Additional Questions?

Contact us! Call us at (800) 282-1526 or email amy@oda.org.